Last Updated: August 16, 2026
At Millimeter (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, share, and safeguard your personal information when you visit our website, submit a project inquiry, request a quote, rent equipment, or use our production and studio services.
By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.
We collect information directly from you, automatically through your interaction with our website, and from third-party sources where permitted by law.
When you fill out project inquiry forms, request quotes, book rental equipment, contact us, or interact with our services, we may collect:
Contact Information: Full name, email address (e.g., corporate or personal email), phone number, and physical mailing address.
Project & Booking Details: Production scope, project dates, equipment requirements, location preferences, permit details, and logistics information.
Company / Business Information: Company name, job title, commercial registration details, or production organization info.
Financial & Billing Information: Payment details, billing addresses, and transactional history necessary to process equipment rentals and service contracts.
When you navigate our website, we may automatically collect standard technical information, including:
Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and navigation paths.
Cookies & Tracking Technologies: Small data files stored on your browser to enhance site performance, understand visitor usage, and store preferences.
We use the collected information for specific, legitimate operational and commercial purposes, including:
Service Provision & Project Fulfillment: To process quotes, manage equipment rentals, coordinate studio spaces, arrange permits and logistics, and deploy production crews.
Client Communication: To respond to your inquiries, send quote confirmations, provide technical updates, and communicate regarding ongoing projects.
Business Operations & Improvement: To maintain, optimize, and improve our website, infrastructure, customer support, and service offerings.
Legal & Regulatory Compliance: To fulfill contractual obligations, comply with local regulations (including Saudi Arabian laws and authority permits), keep accurate financial records, and prevent fraudulent activity.
Marketing & Communications: To send relevant company updates, industry news, or service announcements (you may opt out of promotional communications at any time).
Our collection and processing of your personal data are conducted in accordance with applicable laws, including the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia. We process your data based on one or more of the following grounds:
Performance of a Contract: Necessary to perform service agreements, rental contracts, or respond to project requests initiated by you.
Consent: When you explicitly grant us permission (e.g., filling out a inquiry form or subscribing to updates).
Legal Obligation: Necessary to comply with statutory and legal requirements.
Legitimate Business Interests: Necessary to maintain secure, efficient, and reliable production and web services, provided your privacy rights are not infringed.
We do not sell, rent, or trade your personal information to third parties. We may disclose your information under the following limited circumstances:
Service Providers & Logistics Partners: Trusted third-party vendors, subcontractors, logistical partners, and payment processors who assist us in operating our website, issuing permits, delivering rental equipment, or managing crew logistics.
Governmental & Regulatory Authorities: When required by law, permit applications, film/production regulatory bodies in Saudi Arabia, or official legal procedures.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, client information may be transferred as part of standard business operations.
We implement reasonable administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with accounting and legal requirements, and resolve any operational disputes.
Depending on applicable data protection regulations (such as KSA PDPL), you have rights regarding your personal information, including:
Access & Portability: Request details about the personal data we hold about you.
Correction: Request corrections to incomplete or inaccurate personal data.
Erasure: Request the deletion of your personal data under certain conditions.
Withdrawal of Consent: Revoke your consent to marketing communications or processing based on consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Our website may contain links to external websites or social media channels (such as Instagram). We are not responsible for the privacy practices, content, or data processing activities of those third-party sites. We encourage you to review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal obligations. Any updates will be published on this page with an updated “Effective Date.”
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us:
General Inquiries: info@millimeter.sa | +966 56 660 0071
Rental Inquiries: rentals@millimeter.sa | +966 59 267 9581
Jeddah Headquarters:
Al Kawthar District, near Jeddah International Airport,
Jeddah, Kingdom of Saudi Arabia
Riyadh Office:
JAX District,
Riyadh, Kingdom of Saudi Arabia
